Frequently Asked Questions
How can I place an order on your website?
To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Then proceed to checkout, where you’ll enter your shipping and payment information to complete the order.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards (Visa, Mastercard), PayPal.
How long will it take for my order to arrive?
Delivery times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed and shipped within 2-4 business days, with delivery times ranging from 5-10 business days.
Do you offer international shipping?
Yes, we offer international shipping to many countries worldwide. Shipping rates and delivery times may vary depending on the destination. Please contact us if you are out side of US.
Can I track the status of my order?
Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
What is your return policy?
We have a hassle-free return policy. If you’re not completely satisfied with your purchase, you can return it within 30 days for a refund or exchange, provided the item is in its original condition and packaging.
See full return policy here.
Do you offer discounts for bulk purchases?
Yes, we offer discounts for bulk purchases on certain products. Please contact our customer support team for more information on bulk pricing and discounts.
How can I contact customer support if I have a question or issue?
You can reach our customer support team via email at [email protected] or through our website’s contact page. Our support team is available to assist you with any questions or concerns.
Are the products on your website high-quality?
Yes, we take pride in offering only high-quality products sourced from reputable suppliers and artisans. We stand behind the quality of our products and strive to ensure customer satisfaction with every purchase.